FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping

Where do you ship to?

We Currently Ship in the United States

How long does shipping take?

Shipping Time is normally 1-2 business days and during very high volume 3-4 days

How do I track my order?

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Returns

How do I return an item?

If your candle is defective , please reach out to ClairvoyantbaeLLC@gmail.com and we gladly evaluate the item and replace if necessary . We are not Responsible for packages Mishandled by USPS

How long does it take to process my return?

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Can I exchange for a different item?

We will gladly exchange for a different item up to 24 hours after placing your order. We cannot make changes once your item has been shipped.

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Do you offer Custom Candles?

We can customize special request for both tin and Coco Soy wax shell candles. please Email us for more information and pricing?

Are you available for Vending & Onsite events?

We are available for vending and Oracle card readings for Events such as Birthday parties, Goth & Alternative club nights, weddings & swapmeets. Also Workshops offering Healing with Spiritual art, Meditation, Manifestation & Self love course .A small deposit Fee is required when booking. For More information and pricing Feel free to reach out to us at Clairvoyantbaellc@gmail.com